Return & Warranty Claim

At Aireo Sports, we take pride in delivering high-performance pickleball paddles backed by superior customer care. Please review our warranty and return policy below.

30-Day Return Policy

Unused Items:

  • Returns accepted within 30 days of purchase
  • Paddle must be unused, undamaged, and in original packaging
  • Proof of purchase required
  • Customer covers return shipping unless item arrived damaged or incorrect

30-Day Play Test Option:

  • Paddle can be returned within 30 days of purchase
  • Partial refund (25% restocking fee applies)
  • Customer covers return shipping costs
  • Paddle must show only normal wear; no significant damage or heavy use
  • Returns require prior authorization (RMA number)
  • Refund issued within 10 business days upon inspection
  • If return is refused, customer can opt to pay shipping to have paddle returned

Returns from Other Sellers:

  • If you purchased your paddle from an authorized Aireo Sports dealer or marketplace (e.g., Amazon), please initiate the return directly through the seller you purchased from.
  • Returns should be processed according to the original seller’s return policy.

Warranty Policy (6-Month Limited)

Warranty Coverage:

  • Covers manufacturer defects and workmanship issues

Not Covered:

  • Normal wear and tear (grips, edge guards, paddle face/core)
  • Cosmetic issues or graphics fading
  • Damage from impacts with ground, paddles, or other objects
  • Abuse, misuse, negligence, or unauthorized modifications
  • Edge damage without protective guards
  • Rattling not affecting performance
  • Commercial or rental use
  • Demo, blemished, second-grade paddles
  • Purchases from unauthorized dealers
 

Paddle Registration Form

Please fill out the form to register your paddle.
 

 

Choose file or drag here
 
 

 

CLICK HERE TO REGISTER FOR WARRANTY

Warranty Eligibility & Registration:

  • Warranty valid for 6 months from original purchase date
  • Applies only to original purchaser; non-transferable
  • Proof of purchase required (receipt or bank/credit statement)
  • Paddles must be registered within 30 days of purchase
- Direct purchases from www.aireo-sports.com are automatically registered
- Purchases from Authorized Dealers or marketplaces (e.g., Amazon) require manual registration

Warranty Claim Process

  • Submit clear photographic or video evidence of defects
  • Include proof of purchase and detailed paddle information
  • Warranty claims reviewed within one week
  • Replacement paddles carry no additional warranty beyond the original warranty duration
  • Approved replacements ship within 10 business days
  • Aireo Sports maintains sole discretion in all warranty claim decisions


Warranty terms are subject to change without prior notice. Please check our website or contact us for the most up-to-date information.

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